Privacy Policy

Effective Date: Aug 1, 2025

Welcome to medsureconsultants.com (“Website”, “we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

  • Name, email address, phone number, postal address

  • Hospital or organization details (if applicable)

  • Medical history and documents (for medical tourism or hospital consultations)

  • Passport and travel details (for medical tourism)

  • Payment and billing information

b. Non-Personal Information

  • IP address

  • Browser type and device information

  • Website usage data (pages visited, time spent, etc.)

  • Cookies and analytics data

 

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries or requests

  • To process orders of medical equipment and consumables

  • To manage appointments and services at Medsure Cancer Hospital

  • To provide access to our Hospital Management Information System (HMIS)

  • To coordinate and arrange medical tourism services

  • To improve our website and user experience

  • To send updates, newsletters, or marketing material (you can opt out anytime)

 

3. Sharing and Disclosure

We do not sell your personal information. However, we may share it in the following circumstances:

  • With affiliated service providers and logistics partners

  • With hospitals, doctors, and healthcare professionals (only with your consent)

  • With travel and visa agencies (for medical tourism coordination)

  • With IT service providers for HMIS deployment and maintenance

  • If required by law, government agencies, or legal obligations

 

4. Cookies and Tracking Technologies

We use cookies and third-party tools like Google Analytics to understand how users interact with our website and improve our services.

You may adjust your browser settings to disable cookies, though it may impact your experience.

 

5. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.

However, no method of transmission over the Internet or electronic storage is 100% secure. We urge you to take precautions such as using strong passwords and not sharing sensitive information unnecessarily.

 

6. Your Rights

You may have the following rights depending on applicable data protection laws:

  • Right to access your data

  • Right to correct or update your data

  • Right to request deletion of your data

  • Right to withdraw consent

  • Right to lodge a complaint with a data protection authority

To exercise any of these rights, contact us at: info@medsureconsultants.com

 

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

 

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated effective date.

 

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Medsure Consultants
Email: info@medsureconsultants.com
Website: https://www.medsureconsultants.com